Subject: Tech Support Candidate - Kiran Malwe
From: Kiran Malwe <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Feb 2021 04:28:35 -0500

| | Tech Support Test

Name | Kiran Malwe
E-mail | [email-masked]
Phone Number | (91) 7387532677
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check internet connections. I will check whether  web site name is written correctly.  I will try to reload page again and again. If any error has given then i will check it online solution and try to resolve the issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the bluetooth speaker.
On the phone's bluetooth speaker.
Search the bluetooth speaker name on mobile bluetooth settings.
And connect bluetooth speaker with phone.

What according to you makes you a good candidate for customer service or technical support job?

I have skills like good communication skills, problem solving approach,analytical thinking, discretion, flexible adaptable and I am an agile learner.
I hope these are the skills which makes desired candidate for this role.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |