Subject: Tech Support Candidate - Tongkem Konyak Atong
From: Tongkem Konyak Atong <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Feb 2021 02:52:07 -0500

| | Tech Support Test

Name | Tongkem Konyak Atong
E-mail | [email-masked]
Phone Number | (91) 8837405866
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nagaland
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pinnacle skills | Trainer - soft skills | Currently working | 18500
Previous Employer 1 | Niathu Resort | F&B Team member | 31-12-2017 | 8000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Refresh the page
2. Click link

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open connection
2. Search
3. Pair

What according to you makes you a good candidate for customer service or technical support job? | Good communication skills & problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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