Subject: Tech Support Candidate - Sanjeev Kumar
From: Sanjeev Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 15:23:35 -0500

| | Tech Support Test

Name | Sanjeev Kumar
E-mail | [email-masked]
Phone Number | (+91) 8445527853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dashrath puri
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | HDB financial services | Senior sales officer | 13 Feb 2021 | 15500
Previous Employer 2 | Na | Na | Na | Nq

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Maybe there is network issued

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Press bluetooth switch from the speaker
2. On Bluetooth in mobile phone
3. Check the speaker name on mobile screen shown on Bluetooth section

What according to you makes you a good candidate for customer service or technical support job? | I'm a good listener and my previous profile was sales where i interact to the F2F and I'm IT student so I'm familiar with technology
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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