Subject: Trainer Candidate - Raj kumar Sharma
From: Raj kumar Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 04:21:20 -0500

| | Tech Support Test

Name | Raj kumar Sharma
E-mail | [email-masked]
Phone Number | (91) 8507980719
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Patna but will relocate after hired

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tataclass edge | Officer | 31 may 2019 | 27700
Previous Employer 1 | Safeducate | Trainer | 3 oct 2018 | 23000
Previous Employer 2 | ETG Agro | AM | 15 aug 2015 | 47000

If Selected, how much time do you need to join? | Immidiate
Please briefly describe your work experience specifically in training? | Good in training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Delivered training without classroom, projector, etc
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service can solve customer problems but great customer service solve beyond this with customer delight
What according to you makes you a good candidate for this position? | Good in motivation and negotiations
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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