Subject: Tech Support Candidate - SAGAR SHARMA
From: SAGAR SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 04:03:34 -0500

| | Tech Support Test

Name | SAGAR SHARMA
E-mail | [email-masked]
Phone Number | (0522) 9889060882
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | JAIPUR
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TELLYPERFORMANCE | TECHNICAL EXE | CURRENTLY WORKING | 35000
Previous Employer 1 | SPICE JET | FLIGHT OPERATION | SEPT 2017 | 22000
Previous Employer 2 | HCL | CUST EXE | AUG 2018 | 16000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first we close the window n again open the window then try we can try other window for browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open bluetooth ican then select the model
What according to you makes you a good candidate for customer service or technical support job? | just becoz of my ability n experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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