Subject: Tech Support Candidate - Jennifer Joseph
From: Jennifer Joseph <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Feb 2021 12:03:27 -0500

| | Tech Support Test

Name | Jennifer Joseph
E-mail | [email-masked]
Phone Number | (7909) 489200
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South extention part 2 delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Ms excel, MS word and PowerPoint

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we are having trouble with a website click the icon in the address bar to see  if Firefox has blocked parts of the page that are not secure. Then see mixed content blocking in firefox for details.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1st step =mgo to the settings
2nd step =go to the Bluetooth option and open it
3rd step= after that search the speaker name
4th step =pair with the speaker

What according to you makes you a good candidate for customer service or technical support job? | My working style mean I put my full efforts to complete an task as well as work with my full efficiency and effectiveness..
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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