Subject: Tech Support Candidate - Mohd Arib Rizvi Mohd Arib
From: Mohd Arib Rizvi Mohd Arib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Feb 2021 05:27:28 -0500

| | Tech Support Test

Name | Mohd Arib Rizvi Mohd Arib
E-mail | [email-masked]
Phone Number | (91) 7457867598
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabaad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | British Telecom | Associate Engineer | | 23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Basically as an Network Engineer it may be a DNS problem.
But, as a computer user i will refresh the page if the same error occurs then restablish the connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Activate the Bluetooth mode In Mobile
2. Search For The Device
3. Connect with that particular Device

What according to you makes you a good candidate for customer service or technical support job? | Skill and Ability
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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