Subject: Assigned to Group - Cotton On - Reported - LMV App Tablet Screen Froze
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Mon, 22 Feb 2021 06:38:59 +0000 (UTC)

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  Cotton On - Reported - LMV App Tablet Screen Froze  Hi LMI Support Team,

Daniel from Cotton On contacted us to report an issue that occurred today where the iPad screen froze. To resolve the frozen screen, they powered the iPad Off/On to resolve.

Dan has requested that LMI support look into any errors that may have occurred and investigate the cause and report back. Please also offer the best practice recovery process, so their team can know what to do in case this occurs again in future.

Please get back to Dan ASAP. Thanks…

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>
PO Box 3998 Manuka ACT 2603 AUSTRALIA
Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

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 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4310