Subject: Tech Support Candidate - Chandrakant Deulkar
From: Chandrakant Deulkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 06:42:56 -0500

| | Tech Support Test

Name | Chandrakant Deulkar
E-mail | [email-masked]
Phone Number | (0253) 9922424393
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nasik
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Super simple software | Tech support | 30 Dec 20 | 30000
Previous Employer 1 | Gvotechsolutions | Tech support | 4 Aug 18 | 25000
Previous Employer 2 | Areas software | Tech support | 10 Oct 17 | 18000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first confirm if the computer is connected to internet.
Will see if the website address is correct.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we need to turn on the device Bluetooth speaker.
Then turn on the mobile phone Bluetooth connection and pair the speaker.
It will prompt you with passcode, you will have to enter the same code in both places.
Once the device is paired ,you will be able to use the speaker

What according to you makes you a good candidate for customer service or technical support job?

I have strong customer service skills and I am technically sound enough to handle any technical issues.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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