Subject: Tech Support Candidate - Manisha Kardam
From: Manisha Kardam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 04:02:18 -0500

| | Tech Support Test

Name | Manisha Kardam
E-mail | [email-masked]
Phone Number | (91) 9899648510
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | HVAC

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Composite Engineers | Service Engineer | Continue | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step -1 , We will try to refresh the network
step-2 , We can try to reopen the same page in different browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step-1 : Go to settings
step-2: tap the bluetooth option
step-3: turn on Bluetooth
step-4: A list of Available devices will appear
Step-5: if your speaker is not listed , press the button on your speaker that makes it discoverable - its often a button with bluetooth symbol on it.
step-6:On your Mobile select your speaker .Thats it!Connected .

What according to you makes you a good candidate for customer service or technical support job?

For any reputed organization , customer of that company are very important , because the relation of company and their customer ( Existing or prospects ) is valuable and important for company growth . As i know the value of customer and i have  Technical Knowledge in my area , and i love to resolve the technical issues of customers .
* i am very dedicated to my work
* i love to interact with people

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |