Subject: Trainer Candidate - SOURAB SHARMA
From: SOURAB SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 03:02:24 -0500

| | Tech Support Test

Name | SOURAB SHARMA
E-mail | [email-masked]
Phone Number | (91) 7006730171
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | JAMMU

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

If Selected, how much time do you need to join? | immeditely
Please briefly describe your work experience specifically in training? | NA
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | i am a fresher i dont have any work experiance but once the opportunity comes i will prove myself.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Acoording to me i think both are important in their field. Any organistion whose customer service is great i think that is the organistion that will the customer will be loyal to them.
What according to you makes you a good candidate for this position? | For me i think i am good for this position because am done MBA and i in course in will know that how to deal will the customers .Even my graduation an d post graduation time i have done two internship and during that period i found my self very vocal person and very much good to manage all the activity
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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