Subject: Trainer Candidate - Mani Shukla
From: Mani Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 02:42:02 -0500

| | Tech Support Test

Name | Mani Shukla
E-mail | [email-masked]
Phone Number | (91) 7605152264
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Azure | Team leader | 30 Nov | 45000
Previous Employer 1 | Tcs | Analysts | 1 oct | 33000
Previous Employer 2 | Accenture | Associate | 31 Aug | 28000

If Selected, how much time do you need to join? | Immediately join
Please briefly describe your work experience specifically in training? | Na
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Na
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service satisfied the customer
What according to you makes you a good candidate for this position? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |