Subject: Tech Support Candidate - Kamesh Dwivedi
From: Kamesh Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 00:47:51 -0500

| | Tech Support Test

Name | Kamesh Dwivedi
E-mail | [email-masked]
Phone Number | (+91) 8630894917
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram sector 41
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Plc scada,embedded

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jetinks pvt ltd | Sr sales & cse | Working | 22,000
Previous Employer 1 | Mahindra | | |
Previous Employer 2 | Samsung | Line incharge | June | 2018

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly read that error,what actually error come because there are several error in the directory so according to that error i will suitables steps.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly enable the bluetooth of the speaker then turn on the bluetooth of the phone from the settings and paired them.
What according to you makes you a good candidate for customer service or technical support job? | Firslty listen the customer properly and understand the problem of the customer and after that give satisfy answer to the customer which makes the customer satisfy.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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