Subject: Trainer Candidate - Khalid Bashir
From: Khalid Bashir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Feb 2021 03:22:28 -0500

| | Tech Support Test

Name | Khalid Bashir
E-mail | [email-masked]
Phone Number | (97) 7006509050
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Malviya Nagar delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | BLS international services Pvt ltd | Customer service representative | 28 Feb 2020 | 25000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | During training my work experience was great
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Keep motivating them
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer provides timely services while great customer service is not only providing timely service but making sure that their needs are met in a manner that reflects positivity on the company
What according to you makes you a good candidate for this position? | Hard work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |