Subject: Trainer Candidate - Sagar Joshi
From: Sagar Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Feb 2021 02:35:20 -0500

| | Tech Support Test

Name | Sagar Joshi
E-mail | [email-masked]
Phone Number | (+91) 9084349459
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Uttrakhand

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Javi system india pvt ltd | System engineer | |
Previous Employer 1 | Cms it service | It engineer | 28may19 |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1month
Please briefly describe your work experience specifically in training? | 2.9year of experience
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Incident management
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Provide  end to end support  to the customer
What according to you makes you a good candidate for this position? | All skill match as mentioned in jd
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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