Subject: Trainer Candidate - Dibya lochan Behera
From: Dibya lochan Behera <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Feb 2021 22:03:32 -0500

| | Tech Support Test

Name | Dibya lochan Behera
E-mail | [email-masked]
Phone Number | (91) 9692804449
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhubaneswar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Channel play ltd | Team leader | Continue | 6000000
Previous Employer 1 | Iball india | Sales manager | 2017 | 1500000
Previous Employer 2 | Ncomputing | Tech commercial | 2014 | 1200000

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | Currently i worked as team leader in hardware sale, looking east zone sales acer laptop and desktop also looking tean reporting and new product training.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Some i face Sales target issue due to running laptopband desktop model is not available in my zone then.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Some time i request to the customers for service delay issue.
What according to you makes you a good candidate for this position? | Producet knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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