Subject: New Reply Received - LM Virtual App - iPad Pro Connection
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 01:32:15 +0000 (UTC)

Hi Pritish Nandi,  The customer has responded to the ticket.  LM Virtual App - iPad Pro Connection  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi Olesia,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Thank you so much for your prompt reply. Have a great day ahead!</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="Signature">
<div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div id="divtagdefaultwrapper" dir="ltr" style="">
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt; margin-top:0px; margin-bottom:0px'>
</div>
<div id="x_Signature" style="">
<div id="x_divtagdefaultwrapper" dir="ltr" style="">
<div style="color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:15px">
<font><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'>Best Regards,</span></font>
</div>
<font color="#000000"><span style="font-family:Helvetica,sans-serif; font-size:12pt; font-size:12pt"></span></font><font style="color:rgb(0,0,0)"><span style="font-size:10pt; font-size:10pt"></span></font><font color="#000000"><span style="font-family:Helvetica,sans-serif; font-size:12pt; font-size:12pt"></span><span style="font-family:Arial,Helvetica,sans-serif"></span><span style='font-family:"Century Gothic",sans-serif; font-size:9pt; font-size:9pt'></span></font>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols'>
<font style=""><font color="#212121" style="font-size:12pt"><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'><b>Rockie Yeo</b></span></font><font color="#212121" style=""><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'>
 | </span><span style='font-family:"Century Gothic",sans-serif; font-size:9pt'>Launch Coach (South East Asia)</span></font><font color="#212121" style="font-size:12pt"><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'> </span></font></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>Les
 Mills Asia Pacific - Malaysia | [email-masked]</span></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:10pt; font-family:Helvetica,sans-serif"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>Unit
 8.02, </span><span style="color:rgb(33,33,33); font-family:Helvetica,sans-serif; font-size:13.3333px"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>Level 8, </span></span></span><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>Wisma
 E&amp;C, No 2, Lorong Dungun Kiri, Damansara Heights, 50490, Kuala Lumpur, Malaysia</span></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>tel
</span><span style="font-size:10pt; font-family:Helvetica,sans-serif"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>+6 03 2720 8604</span></span><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'> |
 ext 204 | fax +6 03 2726 2947 </span></font>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<font style="color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:15px"><span style="font-size:10pt"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'>mobile +6 019 754
 1319</span><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'> |
</span><span style="font-family:Helvetica,sans-serif"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'><a href="http://www.lesmills.com.au" class="OWAAutoLink" rel="noreferrer">www.lesmills.com.au</a></span></span></span></font>
</div>
<div style=""><font style="">
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<br>
</div>
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<b style=""><span style='font-family:"Arial Black",Arial,sans-serif; font-size:8pt; color:rgb(23,78,134); border:1pt none windowtext; padding:0cm; background:white'><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px; background-color:rgb(255,255,255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><span style="margin:0px; font-weight:400; font-size:14.6667px; font-family:Calibri,Helvetica,sans-serif; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b><b style='background-color:rgb(255,255,255); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt'><span style="margin:0px; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont; font-size:10pt; line-height:normal">WORLD
 UNITED | A fully customisable global event | Re-engage &amp; attract members | Turbocharge your relaunch |</span><span style='margin:0px; font-family:"Segoe UI",sans-serif,serif,EmojiFont; font-size:12px'><span style="margin:0px; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont; font-size:10pt; line-height:normal"> </span></span></span></b></b></span></span></span></b></span></b>
</div>
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<b style=""><span style='font-family:"Arial Black",Arial,sans-serif; font-size:8pt; color:rgb(23,78,134); border:1pt none windowtext; padding:0cm; background:white'><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px; background-color:rgb(255,255,255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><span style="margin:0px; font-weight:400; font-size:14.6667px; font-family:Calibri,Helvetica,sans-serif; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b><b style='background-color:rgb(255,255,255); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt; line-height:17px'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><span style="margin:0px; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont; font-size:10pt; color:rgb(81,167,249)"><a href="http://www.lesmills.com.au/united" target="_blank" rel="noreferrer" title="http://www.lesmills.com.au/united" style="margin:0px">www.lesmills.com.au/united</a><a href="http://www.lesmills.com.au/united" target="_blank" rel="noreferrer" title="http://www.lesmills.com.au/united"></a></span></span></u></span></b></span></u></span></b><br>
</b></span></span></span></b></span></b>
</div>
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<b style=""><span style='font-family:"Arial Black",Arial,sans-serif; font-size:8pt; color:rgb(23,78,134); border:1pt none windowtext; padding:0cm; background:white'><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px; background-color:rgb(255,255,255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><span style="margin:0px; font-weight:400; font-size:14.6667px; font-family:Calibri,Helvetica,sans-serif; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b><b style='background-color:rgb(255,255,255); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt; line-height:17px'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><br>
</span></u></span></b></span></u></span></b></b></span></span></span></b></span></b>
</div>
</font></div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<img class="EmojiInsert" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODU3NTk3MDYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.JbITr4Zp-Zx2NS3UyAq_3zvl1muRmKOMZ9qme-OIx2M"><br>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<font style="color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:15px"><span style="font-size:10pt"><br>
</span><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'></span></font>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<b style='font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols'><span style='font-size:8pt; line-height:normal; font-family:"Century Gothic",sans-serif; color:rgb(117,123,128); background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-attachment:initial; background-origin:initial; background-clip:initial'>The
 contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and the attachments.</span></b>
</div>
</div>
<font color="#000000"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt; font-size:8pt'></span></font>
</div>
<div class="MsoNormal" style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt; margin-top:0px; margin-bottom:0px'>
<b style=""><span style='font-size:8pt; line-height:normal; font-family:"Century Gothic",sans-serif; color:rgb(117,123,128); background:rgb(255,255,255)'>BODYATTACK®</span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYBALANCE®, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYCOMBAT®, BODYJAM®, BODYPUMP®, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYSTEP®,</span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'> BORN
 TO MOVE®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH’BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP®, are all registered trademarks of Les Mills Asia Pacific.</span></b>
</div>
<br>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt; margin-top:0px; margin-bottom:0px'>
</div>
</div>
</div>
</div>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size:11pt"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 17, 2021 4:36 PM<br>
<b>To:</b> Rockie Yeo &lt;[email-masked]&gt;<br>
<b>Cc:</b> Maylin Leong &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: LM Virtual App - iPad Pro Connection
</div>
<div> </div>

<div>
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div dir="ltr">Hi Rockie,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for your question.</div>
<div dir="ltr">​</div>
<div dir="ltr">Yes you are right, the iPad needs to be connected to EDID and then to the projector. We do not recommend excluding the EDID emulator from your AV setup, as virtual playback will not be stable and smooth in this case.</div>
<div dir="ltr">
<div><span><br>
</span></div>
<div><a href="https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084204-what-are-my-must-have-devices-and-equipment-" rel="noreferrer" target="" dir="ltr">Here is a link to the equipment required for a smooth Virtual experience.</a></div>
<div>
<br>
</div>
<div dir="ltr">And here you can find more information on what is an EDID:</div>
<div>
<br>
</div>
<div>
<a href="https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084205-what-is-an-edid-and-why-would-i-need-one-" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084205-what-is-an-edid-and-why-would-i-need-one-</a><br>
</div>
<div>
<br>
</div>
<div>We will keep this ticket open for another 48 hours if you have any further questions.</div>
<div dir="ltr">​<br>
</div>
</div>
<div>Best regards,<br style='box-sizing:border-box; color:rgb(24,50,71); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:13px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial'>
Olesia<br style='box-sizing:border-box; color:rgb(24,50,71); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:13px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial'>
Customer Services<br style='box-sizing:border-box; color:rgb(24,50,71); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:13px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial'>
Les Mills Virtual App</div>
<div dir="ltr">
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4298" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4298</a>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Wed, 17 Feb at 7:48 PM <span class="x_separator">
, Rockie Yeo &lt;[email-masked]&gt; wrote:
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Hi,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Good day! Happy Chinese New Year!</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
I am writing this email to double confirm iPad Pro cannot connect to Projector ever if projector has the wifi function, and the only way is through EDID. Please advice, thank you!</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_Signature">
<div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div id="x_divtagdefaultwrapper" dir="ltr" style="">
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt; margin-top:0px; margin-bottom:0px'>
</div>
<div id="x_x_Signature" style="">
<div id="x_x_divtagdefaultwrapper" dir="ltr" style="">
<div style="color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:15px">
<font><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'>Best Regards,</span></font>
</div>
<font color="#000000"><span style="font-family:Helvetica,sans-serif; font-size:12pt; font-size:12pt"></span></font><font style="color:rgb(0,0,0)"><span style="font-size:10pt; font-size:10pt"></span></font><font color="#000000"><span style="font-family:Helvetica,sans-serif; font-size:12pt; font-size:12pt"></span><span style="font-family:Arial,Helvetica,sans-serif"></span><span style='font-family:"Century Gothic",sans-serif; font-size:9pt; font-size:9pt'></span></font>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols'>
<font style=""><font color="#212121" style="font-size:12pt"><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'><b>Rockie Yeo</b></span></font><font color="#212121" style=""><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'>
 | </span><span style='font-family:"Century Gothic",sans-serif; font-size:9pt'>Launch Coach (South East Asia)</span></font><font color="#212121" style="font-size:12pt"><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'> </span></font></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>Les
 Mills Asia Pacific - Malaysia | [email-masked]</span></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:10pt; font-family:Helvetica,sans-serif"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>Unit
 8.02, </span><span style="color:rgb(33,33,33); font-family:Helvetica,sans-serif; font-size:13.3333px"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>Level 8, </span></span></span><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>Wisma
 E&amp;C, No 2, Lorong Dungun Kiri, Damansara Heights, 50490, Kuala Lumpur, Malaysia</span></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>tel
</span><span style="font-size:10pt; font-family:Helvetica,sans-serif"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>+6 03 2720 8604</span></span><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'> |
 ext 204 | fax +6 03 2726 2947 </span></font> </div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<font style="color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:15px"><span style="font-size:10pt"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'>mobile +6 019 754 1319</span><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'>
 | </span><span style="font-family:Helvetica,sans-serif"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'><a href="http://www.lesmills.com.au" class="x_OWAAutoLink" rel="noreferrer">www.lesmills.com.au</a></span></span></span></font>
</div>
<div style=""><font style="">
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<br>
</div>
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<b style=""><span style='font-family:"Arial Black",Arial,sans-serif; font-size:8pt; color:rgb(23,78,134); border:1pt none windowtext; padding:0cm; background:white'><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px; background-color:rgb(255,255,255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><span style="margin:0px; font-weight:400; font-size:14.6667px; font-family:Calibri,Helvetica,sans-serif; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b><b style='background-color:rgb(255,255,255); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt'><span style="margin:0px; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont; font-size:10pt; line-height:normal">WORLD
 UNITED | A fully customisable global event | Re-engage &amp; attract members | Turbocharge your relaunch |</span><span style='margin:0px; font-family:"Segoe UI",sans-serif,serif,EmojiFont; font-size:12px'><span style="margin:0px; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont; font-size:10pt; line-height:normal"> </span></span></span></b></b></span></span></span></b></span></b>
</div>
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<b style=""><span style='font-family:"Arial Black",Arial,sans-serif; font-size:8pt; color:rgb(23,78,134); border:1pt none windowtext; padding:0cm; background:white'><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px; background-color:rgb(255,255,255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><span style="margin:0px; font-weight:400; font-size:14.6667px; font-family:Calibri,Helvetica,sans-serif; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b><b style='background-color:rgb(255,255,255); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt; line-height:17px'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><span style="margin:0px; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont; font-size:10pt; color:rgb(81,167,249)"><a href="http://www.lesmills.com.au/united" target="_blank" rel="noreferrer" title="http://www.lesmills.com.au/united" style="margin:0px">www.lesmills.com.au/united</a><a href="http://www.lesmills.com.au/united" target="_blank" rel="noreferrer" title="http://www.lesmills.com.au/united"></a></span></span></u></span></b></span></u></span></b><br>
</b></span></span></span></b></span></b>
</div>
<div style="font-family:Arial,Helvetica,sans-serif; color:rgb(33,33,33); margin:0cm 0cm 0.0001pt; line-height:normal">
<b style=""><span style='font-family:"Arial Black",Arial,sans-serif; font-size:8pt; color:rgb(23,78,134); border:1pt none windowtext; padding:0cm; background:white'><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px; background-color:rgb(255,255,255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><span style="margin:0px; font-weight:400; font-size:14.6667px; font-family:Calibri,Helvetica,sans-serif; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b><b style='background-color:rgb(255,255,255); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><b style='color:rgb(0,0,0); font-family:"Segoe UI","Segoe UI Web",Arial,Verdana,sans-serif,serif,EmojiFont; font-size:12px'><span style='margin:0px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-size:10.5pt; line-height:17px'><u style='font-family:"Segoe UI",sans-serif; font-size:12px'><span style="margin:0px; font-size:10pt; line-height:normal; color:rgb(104,136,201)"><br>
</span></u></span></b></span></u></span></b></b></span></span></span></b></span></b>
</div>
</font></div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<img class="x_EmojiInsert" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODU2NjYyMzksImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.W3yQysDpXgk2iFCsfUpc7nUJYmIew6WKnmuzEuKOc7A"><br>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<font style="color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:15px"><span style="font-size:10pt"><br>
</span><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'></span></font>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
<b style='font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols'><span style='font-size:8pt; line-height:normal; font-family:"Century Gothic",sans-serif; color:rgb(117,123,128); background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-attachment:initial; background-origin:initial; background-clip:initial'>The
 contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and the attachments.</span></b>
</div>
</div>
<font color="#000000"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt; font-size:8pt'></span></font>
</div>
<div class="x_MsoNormal" style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt; margin-top:0px; margin-bottom:0px'>
<b style=""><span style='font-size:8pt; line-height:normal; font-family:"Century Gothic",sans-serif; color:rgb(117,123,128); background:rgb(255,255,255)'>BODYATTACK®</span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYBALANCE®, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYCOMBAT®, BODYJAM®, BODYPUMP®, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYSTEP®,</span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'> BORN
 TO MOVE®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH’BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP®, are all registered trademarks of Les Mills Asia Pacific.</span></b>
</div>
<br>
<div style='color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt; margin-top:0px; margin-bottom:0px'>
</div>
</div>
</div>
</div>
</div>
</span>
</blockquote>
</div>
</div>

</div>
</div>

</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4298