Subject: Tech Support Candidate - Dhanasekhar Boguma Dhanasekhar
From: Dhanasekhar Boguma Dhanasekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 23:18:42 -0500

| | Tech Support Test

Name | Dhanasekhar Boguma Dhanasekhar
E-mail | [email-masked]
Phone Number | (+91) 7799873066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Anantapur, Andhra Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | iEnergizer | Assistant Executive | August 2020 | 42000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First open setttings in the compuer and select troubleshooting and then click Tools  and after select commands. Then configuration Page Will display in the computer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open setttings in the mobile. Turn on the  bluetooth option. Or Top of the mobile drag the finger down,there we can find bluetooth option and select It for turn on. It will search for speaker sevices. And before turno on the bluetooth we need to switch on the speakers

What according to you makes you a good candidate for customer service or technical support job?

Empathy
Persuasive speaking skills
Adaptability
Ability to use passive Language
Self control
Patience
Effective listening

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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