Subject: Tech Support Candidate - Abinash Das
From: Abinash Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 08:01:05 -0500

| | Tech Support Test

Name | Abinash Das
E-mail | [email-masked]
Phone Number | (+91) 9131589312
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida 62
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Associate | 8/04/2021 | 18000
Previous Employer 1 | Aegis Limited | Associate | 20/10/2017 | 8000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.) I will firstly check if I have a stable internet connection.
2.)If the internet connection is working I would test the internet speed.
3.) I will try to reload the page.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.) Open the phone settings.
2.) Turn on bluetooth
3.) Turn on its visibility
4.) Turn on the bluetooth speaker
5.)Find the name of the bluetooth speaker on the phone
6.) Connect and play.

What according to you makes you a good candidate for customer service or technical support job? | As I have already worked as a customer service associate, I have good communication skills, willingness to help and skills to pacify an agitated customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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