Subject: Tech Support Candidate - Siddharth .
From: Siddharth . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 04:16:36 -0500

| | Tech Support Test

Name | Siddharth .
E-mail | [email-masked]
Phone Number | (+91) 9015326303
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | East Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | I have no experience related to any of the above mentioned topics but with Little help from your side I can easily bring up my knowledge and skill best suited for job.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | TRS STAFFING SOLUTIONS INDIA PVT LTD | Electrical Designer | 27/05/2020 | 40000
Previous Employer 2 | ADECCO INDIA PVT LTD | I&C DESIGNER | 19/02/2020 | 39000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check what kind of error I am getting, if it showing that the site is not safer to open better would be not to open the site. If anyway I had to open the site I will go to advance option of my browser and will click on I want to open the (www.ndtv.com). If is didn't work then I I will clear all the cache memory and will switch off the cookies from the browser. Now, I can be able to open the site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Bluetooth of both of the devices must be switched ON.
Step 2: I have to search my bluetooth speaker from my mobile.
Step 3: After finding the bluetooth name I will have to click on it to pair the device.

Now, the speaker is connected to the mobile.

What according to you makes you a good candidate for customer service or technical support job? | I am enthusiastic to learn and implement new skills, I have good communication skills as required for the job. Secondly, with time I can learn to solve the problem in lesser time.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |