Subject: Tech Support Candidate - Mohammed anas Anas
From: Mohammed anas Anas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 06:25:54 -0500

| | Tech Support Test

Name | Mohammed anas Anas
E-mail | [email-masked]
Phone Number | (091) 9620033276
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Udupi karnataka
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Raasi tech | System admin | 28-02-2021 | 15000
Previous Employer 1 | Saara bmate | Technical support | 1-05-2019 | 8000
Previous Employer 2 | Value point system | Desktop support | 11-12-2019 | 14000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First step:- i will listen the customer
2nd step:- i will ask have u tried other website if yes i will tell them to try on other browser
3rd step:- if that doesn't work then i will tell diagnosis it will automatically correct

Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will enable Bluetooth in mobile then i will conect
What according to you makes you a good candidate for customer service or technical support job? | Because according to me i can do my best and hard work, i can challenge any incident
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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