Subject: Tech Support Candidate - Karan Chauhan
From: Karan Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 05:28:04 -0500

| | Tech Support Test

Name | Karan Chauhan
E-mail | [email-masked]
Phone Number | (91) 9643294024
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cogent E Services | Process Trainer | 25 March |
Previous Employer 1 | Ison Xperiences | Process Trainer | |
Previous Employer 2 | Ienergizer | Associate Trainer | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Troubleshoot the PC
Clear cookies and history and cache files
Delete temporary files
Restart the PC

Please list the steps to connect a Bluetooth speaker to your mobile phone. | .
What according to you makes you a good candidate for customer service or technical support job? | .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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