Subject: Tech Support Candidate - Manish Saini
From: Manish Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 03:40:11 -0500

| | Tech Support Test

Name | Manish Saini
E-mail | [email-masked]
Phone Number | (0120) 5024491
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 51
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Randstad | Technical Support Engineer | - | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i need to check my internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth on Mobile
Press on search button
Select the Device Name
Then bluetooth speaker successfully paired with Handset.

What according to you makes you a good candidate for customer service or technical support job? | Because i have 2 year experience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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