Subject: Tech Support Candidate - Amol Singhal Amol
From: Amol Singhal Amol <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 02:17:49 -0500

| | Tech Support Test

Name | Amol Singhal Amol
E-mail | [email-masked]
Phone Number | (91) 7415685133
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Satna
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dcm Shriram Rayons Kota | Engineer | 14 Feb | 25850
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Go to settings
2. Open save data
3. Delete the cookies
4. Restart the browser
5. Finally site will run

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Enable pairing mode in bluetooth speaker
2. Go to bluetooth setting in mobile
3. Click on Pair a new device
4. Connect and pair to the bluetooth speaker
5. Device is connected

What according to you makes you a good candidate for customer service or technical support job? | I have a Technical Engineering background and like to deal with challenging situations
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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