Subject: Tech Support Candidate - MD HARIS ANWAR Haris
From: MD HARIS ANWAR Haris <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 02:00:07 -0500

| | Tech Support Test

Name | MD HARIS ANWAR Haris
E-mail | [email-masked]
Phone Number | (+91) 8092645038
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pakur , Jharkhand
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | ETA GENERAL PRIVATE LIMITED | ENGINEER | 30 DEC 2017 | 27000
Previous Employer 2 | EROS ELETRICALS LLC | SERVICE COORDINATOR | 30 JULY 2020 | 44000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. We can restart the device
2. We can make sure the internet connection is working
3.we can check the webiste is down or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First we have to go to  bluetooth settings and turn it on
2 . We can power on the speaker
3 . We have to check the speaker is already paired with the phone pr not,
If not we have to scan the bluetooth to pair with the speaker .
After pairing the speaker with the phine it will stat working.

What according to you makes you a good candidate for customer service or technical support job?

I am more customer oriented
Ready to help customer at any point
My passion towards the customer service

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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