Subject: Arabic Language Test - MOHAMED ELBADRI
From: MOHAMED ELBADRI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Feb 2021 08:26:35 -0500

| | Foreign Language Screening Test

Name | MOHAMED ELBADRI     /  (+91) 8185085979    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Our dear customer,

We're truly very sorry for any problems you have faced with our courier team.

Please note that we will deliver your order very soon to you.. And please accept our apology. be assured we've processed investigation on your issue at this moment with who responsible & it will be fixed soon.

Again we request you to accept our apology  and we appreciate your patience.

We are very happy to helping and serving our customers We always work to your satisfaction.

Thank you for letting us serve you.

Babyshop support team
Mohamed.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Our esteemed customer,

We're truly very sorry for any problems you have faced with our support team.

Please allow us to serve you again as well. And please accept our apology. be assured we've processed investigation on your issue at this moment with who responsible & it will be fixed.This is not the experience that we aspire to our valued customers.

Again we request you to accept our apology  and we appreciate your patience.

We are very happy to helping and serving our customers We always work to your satisfaction.

Thank you for letting us serve you.

Babyshop support team
Mohamed.

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