Subject: Tech Support Candidate - Probir raha Chowdhury
From: Probir raha Chowdhury <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Feb 2021 08:19:05 -0500

| | Tech Support Test

Name | Probir raha Chowdhury
E-mail | [email-masked]
Phone Number | (91) 9101332429
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jorhat Assam
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Software

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Renovation automation service private ltd | Application support engineer | | 12350
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I think that server is down so the system given error or maybe network issues.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all both the device should on Bluetooth after that we have to open the Bluetooth setting and search the device name of the speaker after showing up the device we have to click on device I'd name and finally system gets connect..
What according to you makes you a good candidate for customer service or technical support job? | I have done my best in this organisation if I get the chance to work with this company.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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