Subject: Trainer Candidate - RAJESH TANWAR
From: RAJESH TANWAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Feb 2021 07:50:20 -0500

| | Tech Support Test

Name | RAJESH TANWAR
E-mail | [email-masked]
Phone Number | (+91) 7206359080
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | ROHTAK

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TEAM COMPUTERS | DESKTOP SUPPORT ENGINEER L2 | NA | 19375
Previous Employer 1 | CMS IT SERVICES LTD. | CUSTOMER SUPPORT ENGINEER | 23 MARCH 2020 | 15795
Previous Employer 2 | FUTURE FOCUS INFOTECH LTD. | DESKTOP SUPPORT ENGINEER | 15 MAY 2018 | 14259

If Selected, how much time do you need to join? | 30 Days
Please briefly describe your work experience specifically in training? | i  have worked for many companie
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | it's about trying again
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | understand customer's problem & provide solution timely
What according to you makes you a good candidate for this position? | understand customer's problem & provide solution timely
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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