Subject: Tech Support Candidate - Pathakam Praneeth
From: Pathakam Praneeth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Feb 2021 01:21:42 -0500

| | Tech Support Test

Name | Pathakam Praneeth
E-mail | [email-masked]
Phone Number | (501510) 7893084450
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Delhi Public School | Swimming Coach | Working | 20190
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Checking upon the network adapter like if any yellow triangular symbol notified or not and then  Right click on the network adapter and click on trouble shooter . Technical issue will be displayed and you can try solving the issue with the internet provider or within can solve the issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Goto bluetooth settings>connect to the list of available bluetooth headset.
What according to you makes you a good candidate for customer service or technical support job? | I am basically a fresher , who want to give fresh start up to my technical support career.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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