Subject: Trainer Candidate - CHANDRA bHAN YADAV
From: CHANDRA bHAN YADAV <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 09:17:04 -0500

| | Tech Support Test

Name | CHANDRA bHAN YADAV
E-mail | [email-masked]
Phone Number | (91) 8887862014
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Flipkart India Pvt Ltd | Team Leader | NA | 25460
Previous Employer 1 | Tata Motors | Shift Incharge | 21 Qpr -2018 | 15600
Previous Employer 2 | NA | NA | NA | NA

If Selected, how much time do you need to join? | 1 month if urjent then we can join 15 days

Please briefly describe your work experience specifically in training?

1-Currently i am working As Team Leader ,and making Traind aour all 26 manpower and who is working under guidence me .like All process and SOP
2- we also giving Tranning our Bussiness partner and completing our company Ask .

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

when we starting our any new project and getting newly fress hired condidate ,who is fully unaware about our Field .or if they not done any work other company .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | if any customer use our services is 1 time then its called good ,if he using our service continew without any compulsion  its called great services .

What according to you makes you a good candidate for this position?

1- Our flexibility
2-chage adaptbility
3-learning new things .
4-Adjestable as per  situation .

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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