Subject: Note Added - [#4250] Virtual class not starting as per schedule
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 00:43:53 +0000 (UTC)

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4250    Subject:  Virtual class not starting as per schedule   Requester: Sue    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px"><div dir="ltr">Please can you follow up again.  Looks like they don't have an EDID in place. Something along the lines of 'We've diagnosed an issue with the equipment in your Virtual setup, specifically the EDID, as classes are not always starting on time.  Could you please let us know if you require further support on this issue.'<br><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODUzMjY4OTgsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.CP7khXOBKWJX68Dy40qgoMgK_ahubrzI0yI6zWTPpdA" style="width: auto" class="fr-fic fr-fil fr-dib" data-id="36085326898">
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