Subject: Tech Support Candidate - Dilbag Singh
From: Dilbag Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Feb 2021 07:47:14 -0500

| | Tech Support Test

Name | Dilbag Singh
E-mail | [email-masked]
Phone Number | (+91) 8950279276
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kurukshetra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | TCS | Operation Executive | 15 Nov 2019 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.First we check the Internet Connection is working properly.
2.Then we open Run and type ping www.ndtv.com
3. If Ping ms is high or not ping then there is problem with the NDTV webhosting server.
4.If ping ms is low then there is problem in our Internet Connection.
5.Try to reset Network Adaptor.
6.Restart the System.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.First take the Bluetooth speaker to the discoverable mode.
2.Then in mobile phone>Bluetooth section>search for new Bluetooth device
3.Connect with the device.

What according to you makes you a good candidate for customer service or technical support job? | I am very good at Technology and Technical things.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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