Subject: Phone Test - 11th Feb
From: Ashish Dabral <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: hnyr <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 11 Feb 2021 02:53:22 -0700 (MST)

Hello Sara, 

I hope you are doing well. 

I have tested all inbound and outbound numbers. All numbers are working fine except the below one. 

LU- Calls are not going through into ivr 

I have attached results below for your reference. 

Country 	Inbound 	Outbound 	Date 
US 	Working Fine 	Working Fine 	11-Feb-21 
CA 	Working Fine 	Working Fine 	11-Feb-21 
BZ 	Working Fine 	Working Fine 	11-Feb-21 
MX 	Working Fine 	Working Fine 	11-Feb-21 
UK 	Working Fine 	Working Fine 	11-Feb-21 
FR 	Working Fine 	Working Fine 	11-Feb-21 
DE 	Working Fine 	Working Fine 	11-Feb-21 
DK 	Working Fine 	Working Fine 	11-Feb-21 
BE 	Working Fine 	Working Fine 	11-Feb-21 
NL 	Working Fine 	Working Fine 	11-Feb-21 
SE 	Working Fine 	Working Fine 	11-Feb-21 
NO 	Working Fine 	Working Fine 	11-Feb-21 
FL 	Working Fine 	Working Fine 	11-Feb-21 
ES 	Working Fine 	Working Fine 	11-Feb-21 
IT 	Working Fine 	Working Fine 	11-Feb-21 
BG 	Working Fine 	Working Fine 	11-Feb-21 
PL 	Working Fine 	Working Fine 	11-Feb-21 
JP 	Working Fine 	Working Fine 	11-Feb-21 
HK 	Working Fine 	Working Fine 	11-Feb-21 
AU 	Working Fine 	Working Fine 	11-Feb-21 
AT 	Working Fine 	Working Fine 	11-Feb-21 
CH 	Working Fine 	Working Fine 	11-Feb-21 
SG 	Working Fine 	Working Fine 	11-Feb-21 
CN 	Working Fine 	Working Fine 	11-Feb-21 
IN 	Working Fine 	Working Fine 	11-Feb-21 
IE 	Working Fine 	Working Fine 	11-Feb-21 
HU 	Working Fine 	Working Fine 	11-Feb-21 
LUX 	Calls are not going through into ivr 	Working Fine 	11-Feb-21 
RU 	Working Fine 	Working Fine 	11-Feb-21 
+44 2039664949 	Working Fine 		11-Feb-21 

Regards, 
Ashish Dabral