Subject: Tech Support Candidate - Aayushi Chauhan
From: Aayushi Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 07:54:39 -0500

| | Tech Support Test

Name | Aayushi Chauhan
E-mail | [email-masked]
Phone Number | (110055) 9717480641
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Central Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Syscom software solutions | Project coordinator | September 2020 | 15k
Previous Employer 2 | Echelon institute of technology | Education counselor | August 2019 | 18k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I have to restart my device then I need to check my network still if I am facing error then I have to test website with the help of website checker that website is down for me or for everyone. Open my browser visit website checker " down for me or for everyone" on site I will type web address where I am having problem push enter if result says it's not only u that means the site is down for everyone,it's says it's me that means there is a problem with the connection or computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On Bluetooth similarly on phones Bluetooth then search device name and then pair the devices
What according to you makes you a good candidate for customer service or technical support job? | My communication skills and problem solving skills my calm n dedicated nature makes me good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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