Subject: Tech Support Candidate - Sudheer Shukla
From: Sudheer Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Feb 2021 00:58:36 -0500

| | Tech Support Test

Name | Sudheer Shukla
E-mail | [email-masked]
Phone Number | (70659) 03795
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sector 22 noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Technical support engineer | March 2020 |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will clear cache and cookies. After that we will check the network speed.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- we will slide the screen from uper side.
2 we will touch the blutooth icon
And switch on the blutooth device.

What according to you makes you a good candidate for customer service or technical support job? | I have 2.5 years experience in customer service and I got two time appraisal  in previous organization. I comes from technical background so I strongly believe that I will become a good candidate for organization.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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