Subject: Tech Support Candidate - Vinod Sharma
From: Vinod Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Feb 2021 05:13:37 -0500

| | Tech Support Test

Name | Vinod Sharma
E-mail | [email-masked]
Phone Number | (+91) 9711984292
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Brother Machinery | Senior Sales | Working | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check my wire and internet connection.if they they are properly inserted then i will check my router lights if router is good  then trouble shooting through system (clearing temrary file and refreshmy system) after this all trouble shotting the internet will be up.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on my mobile and search nearby devices ( first i will on my bluetooth speaker bluetooth then i will do pairing with Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | To understand their problem and helping them with all.trouble shooting
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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