Subject: Tech Support Candidate - Rahul kumar
From: Rahul kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 17:44:19 -0500

| | Tech Support Test

Name | Rahul kumar
E-mail | [email-masked]
Phone Number | (0) 8250221308
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sys softech | HARDWARE AND NETWORK ENGINEET | april 2020 | 18k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first of we will go to library button on toolbar and then click on library and select and clear history...

2 select everything

3 clear history and cache

4 start window again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

FIRST OF ALL SWITCH ON BLUETOOTH IF YOUR MOBILE PHONE AND SPEAKER ...

THEN SELECT THE DEVICE NAME...

AND PAIRED IT...DURING A PAIRING A DEVICE MATCHING CODE CAMES IN  MOBILE ....

AFTER THAT THEY WILL CONNECT EACH OTHER

What according to you makes you a good candidate for customer service or technical support job?

THERE COMMUNICATION SKILLS SHOULD BE GOOD

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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