Subject: Tech Support Candidate - sachin sadhu
From: sachin sadhu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 14:01:45 -0500

| | Tech Support Test

Name | sachin sadhu
E-mail | [email-masked]
Phone Number | (+91) 7889408547
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mohali
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Orion esolutions | Server admin | Not resigned yet | 11,332
Previous Employer 1 | Impinge solutions | Jr Network Admin | 31 January 2020 | 10,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First please mention the error ( which error you are talking about)
There are multiple errors like SSL Expires, Internet is off

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First switch on Bluetooth for both the devices and then using mobile Bluetooth search find your speaker name then connect it Enjoy!!
What according to you makes you a good candidate for customer service or technical support job? | Polite and presence of mind
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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