Subject: Tech Support Candidate - Deependra Singh Yadav Deependra Yadav
From: Deependra Singh Yadav Deependra Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 09:26:39 -0500

| | Tech Support Test

Name | Deependra Singh Yadav Deependra Yadav
E-mail | [email-masked]
Phone Number | (122003) 8808740619
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shriram General Insurance Co. Ltd | marketing executive | 13 Nov 2020 | 12500
Previous Employer 1 | J STEEL SYSTEMS PVT LTD | Project Engineer | Nov 2017 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will go in browser settings and go advanced settings and I will allow the the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I will on speaker and after that i will go on mobile Setting and on  Bluetooth after that I will
Get my speaker Bluetooth name and I will add it

What according to you makes you a good candidate for customer service or technical support job? | Polite and listen to customer first and  resolve the issue of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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