Subject: Tech Support Candidate - Ankur Singh
From: Ankur Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 08:30:07 -0500

| | Tech Support Test

Name | Ankur Singh
E-mail | [email-masked]
Phone Number | (852) 7652611
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Network engineer | 05/2/2015 | 10000
Previous Employer 1 | Csc India | System administrator | 27/2/2015 | 20000
Previous Employer 2 | IBM | System administrator | | 36000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First will try to check the  network  connection. If network  connection  is working  fine then  I will check the ping the  website link. If I will get the  ping response  so then I will check the  proxy  settings
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will turn on the Bluetooth  on a speaker. Then I will  turn on the Bluetooth  in mobile then pair the Bluetooth  speaker
What according to you makes you a good candidate for customer service or technical support job? | I am currently  dealing  a australian  client . I have  good knowledge  in linux and windows
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |