Subject: Tech Support Candidate - Devendra Dubey
From: Devendra Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 08:26:18 -0500

| | Tech Support Test

Name | Devendra Dubey
E-mail | [email-masked]
Phone Number | (+91) 7489540983
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Raipur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Prompt Personel | NOC Engineer | NA | 17000
Previous Employer 1 | CG-IT Solution | Helpdesk Engineer | Aug-18 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we have checked the first internet connection if the internet is going on, after checking the proxy server setting if the proxy server is going on so off the proxy setting and also check the DNS IP and run the nslookup command and check the DNS issue resolve or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the Bluetooth Mobile & Speaker and pair both devices if both devices paired and connect the devices.
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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