Subject: Tech Support Candidate - Vijay Sah
From: Vijay Sah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 07:40:09 -0500

| | Tech Support Test

Name | Vijay Sah
E-mail | [email-masked]
Phone Number | (110043) 9650887042
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka mor
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Champ info software pvt. Ltd. | Desktop support engineer | June 2020 | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I check network connection like LAN cable, ip address and also check proxy is desebled or not etc.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open Bluetooth mode in speaker when it will Dane then open Bluetooth in aur smart phone and scan devise and pair bettween eich other after that we can see aur Bluetooth speaker is connected to aur smart phone
What according to you makes you a good candidate for customer service or technical support job? | Because I have 2.2 years exp. As desktop support engineer and in my last organization I will resolve all the issue related to system like networking hardware software etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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