Subject: Tech Support Candidate - Karthik Naidu
From: Karthik Naidu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 03:59:43 -0500

| | Tech Support Test

Name | Karthik Naidu
E-mail | [email-masked]
Phone Number | (91) 7869270753
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi ( Subhash Nagar ) 110018
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
MCSA, Troubleshooting, Windows server 2008 r2 user and group

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Census Consultant | BDM | Working | 23,000
Previous Employer 1 | Skyway Rmc Plants | Senior Site Co-Ordinator | 26-07-2020 | 30,000
Previous Employer 2 | Simplex Engineering and foubdary works | IT Executive | 10-03-2017 | 5,000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I&#039;II check tha LAN cable whether it is connected or not then I&#039;II ping my internet router by doing this I&#039;II I'll get to know about my internet if its working then I&#039;II refresh that page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will turn on the speaker first and then i will turn on the bluetooth in my mobile and I will see its name and when a message pops up for pairing then I will connect to that device .
What according to you makes you a good candidate for customer service or technical support job? | Because I have 6 months of experience in IT and have experience in Server r2 . Hence I m fully capable to persue my Job Related tasks .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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