Subject: Tech Support Candidate - Naveen Pathania
From: Naveen Pathania <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 03:33:28 -0500

| | Tech Support Test

Name | Naveen Pathania
E-mail | [email-masked]
Phone Number | (91) 9805738344
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sirius Global ltd. | Network Engineer | | 22000
Previous Employer 1 | Metrotelwork Pvt ltd | DT engineer | | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check Internet connectivity. After that I will pinging my system IP and check firewall connectivity. After all I will delete tmp files & cookies..

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will  switch on the speaker Bluetooth  and mobile Bluetooth Also checking internet connectivity of the mobile and then search the Bluetooth of the speaker in mobile phone and connected...
What according to you makes you a good candidate for customer service or technical support job? | I am good in technical field..
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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