Subject: Tech Support Candidate - Karthik vj
From: Karthik vj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Feb 2021 02:54:39 -0500

| | Tech Support Test

Name | Karthik vj
E-mail | [email-masked]
Phone Number | (91) 7869270753
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Subash nagar new delhi 110018
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Windows server 2008 r2 user and group

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Census consultants | BDM | Working | 23k
Previous Employer 1 | Skyway rmc | Senior site coordinator | 26- 07-202 | 30k
Previous Employer 2 | Simplex engineering and foundary works | IT executive | 10-03-2017 | 5k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I'll check the lan cable wheather it is connected or not than I'll ping my internet router by doing this I'll get know about internet if its working than I'll refresh that page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I'll turn on the speaker first than I'll turn on the bluetooth in mobile and search the name of the speaker than click on it and it will show a msg about pairing select that option and we are ready go.
What according to you makes you a good candidate for customer service or technical support job? | Because I have done this things in past for 6 months i know how to work in this field and i also know I'll take little bit time to settle but I'll do .
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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