Subject: Tech Support Candidate - Veerendra Singh Veerendra
From: Veerendra Singh Veerendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 7 Feb 2021 03:43:33 -0500

| | Tech Support Test

Name | Veerendra Singh Veerendra
E-mail | [email-masked]
Phone Number | (+91) 6261853004
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Okhla phase 1
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Satya microcapital | Assistant manager IT | | 32000
Previous Employer 1 | Satin credit care network ltd | Assistant manager IT | 14/sep/2020 | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of checking internet connection on computer if yes then checking enter url correct or not if yes then remove cache and cookies after then try
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On blutooth in speaker and mobile after searching device from mobile and stabish connection pair
What according to you makes you a good candidate for customer service or technical support job? | All time resolve problems and fully satisfied customers from you service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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