Subject: Tech Support Candidate - Shahrukh Shaikh
From: Shahrukh Shaikh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 10:30:40 -0500

| | Tech Support Test

Name | Shahrukh Shaikh
E-mail | [email-masked]
Phone Number | (+91) 8208885121
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Prospecx | Incs | Feb 2020 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I'll try to ask the admin for trouble shoot
(Ctrl + shift+ R) later on I'll try fitch the ascending route to hold then I'll reload thus problem solve

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the speaker
On bluetooth of phone
Find device on phone
Try to pair
Connect
And done

What according to you makes you a good candidate for customer service or technical support job?

Passion is more important to do your work
And I have it thus it make me fell proud to my choice and thats the reason why it make me to do this job

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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