Subject: Tech Support Candidate - Arif Ali Arif
From: Arif Ali Arif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 08:29:35 -0500

| | Tech Support Test

Name | Arif Ali Arif
E-mail | [email-masked]
Phone Number | (91) 9717148630
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
RF Engineering

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Linkquest Telecom | RF Engineer | working | 25K pm
Previous Employer 1 | TNS | RF Engineer | july 2018 | 25 kpm
Previous Employer 2 | Airnet Infitech | RF Coordinator | july 2019 | 24kpm

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check network issue
2. restart computer
3.may be website open issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.BT
2.Aux lead
3.usb

What according to you makes you a good candidate for customer service or technical support job? | Should be punctual,technically strong,good english written as well as spoken
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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