Subject: Tech Support Candidate - Azimullah Ahmad
From: Azimullah Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 07:41:52 -0500

| | Tech Support Test

Name | Azimullah Ahmad
E-mail | [email-masked]
Phone Number | (0) 9590680125
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Saheenbag
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Al Bizshine consultancy Pvt Ltd | It Manager | 15-03-2020 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all we see the which type error arising like internet issue or website problem occurred or system connectivity problem etc after observation,we trying to next step .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. on the Bluetooth speaker by power button .
2. on the Bluetooth on your/our mobile phone.
3.here it will show Bluetooth name of our phone which are need to connect .
4.connect the Bluetooth devices from the phone and now it will work .

What according to you makes you a good candidate for customer service or technical support job? | currently a good candidate have good skill as well best current updated knowledge of it department .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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