Subject: Tech Support Candidate - ANKIT KUMAR VIVEK
From: ANKIT KUMAR VIVEK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 07:09:14 -0500

| | Tech Support Test

Name | ANKIT KUMAR VIVEK
E-mail | [email-masked]
Phone Number | (91) 7991120020
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | jamshedour
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SSWL | ENGINEER | | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I WILL CHECK ALL THE DESIRED STEPS. THE CREDENTIALS AND ALL THE EFFECTIVE INFORMATION SHOULD BE CROSS CHECKED.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

OPEN THE BLUETOOTH
KEEP THE SPEAKER IN ON MODE
SCAN THE DESIRED SPEAKER IN YOUR PHONE
PAIR IT WITH PHONE
CONNECT IT

What according to you makes you a good candidate for customer service or technical support job? | EFFECTIVE COMMUNICATION SKILLS
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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